📄 Refund Policy

At Halloween Deco, customer satisfaction is important. If you are not satisfied with your purchase, please review our refund guidelines:

Returns

  • You have 14 days after receiving your item to request a return.

  • To be eligible, your item must be unused, in the same condition, and in original packaging.

Non-Returnable Items

  • Gift cards

  • Sale or clearance items

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • If approved, your refund will be processed to your original payment method.

Exchanges

We only replace items if defective or damaged.

Shipping Returns

To return your product, contact us at info@halloweendeco.shop for instructions. You will be responsible for return shipping costs unless the item was defective.